About SmartMiles

How SmartMiles Car Insurance Works


Hastings Direct SmartMiles is a telematics car insurance policy. Telematics is the remote collection of data by utilising Telecommunications and Information Technology, the same GPS technology as your Sat Nav or mobile phone uses.

All we do is install a small SmartMiles box, which is about the size of a mobile phone, into your car. This is set up by a trained professional and it doesn’t affect the car’s performance or the manufacturer’s warranty.
 

Your Personal Data

 

Once installed, the box links to satellites in orbit that can track objects on the ground to provide accurate details of their location and movements.

From this we can record your speed, acceleration, braking and where and when you are driving, and regularly SmartSync this information directly into our secure servers, similar to the way that your mobile phone sends messages. From there, the information is rated against speed limits and other safe driving measures, and the results are fed into your Driving Dashboard.

There are strict rules about what we can do with the data we collect. Its main use is to calculate your Driver Rating, which will be the basis of your next insurance quote, when it’s time for you to renew.

Your Dashboard Reports


You can go online to check your Driver Rating whenever you want and we have lots of tips to help you improve. We want to help you to be a safer driver, and to reduce your insurance costs, so we will keep you fully informed throughout the life of your policy.

The best thing about SmartMiles is that as well as getting discounted insurance this year, your renewal price will be based on the quality of your driving - rather than relying on traditional generalisations about drivers based upon gender, age and experience.

As an additional benefit, if your car is ever stolen, we can use our system to track its location. In the majority of cases, vehicles can be recovered within an hour of being taken.

About Hastings Direct


Hastings Direct is a division of Hastings Insurance Services Limited, a UK company that provides insurance policies and related products by telephone and internet.
We launched in 1997 and began trading as a broker, providing car insurance. We have extended our product range over the years to include much more — including household, van and motorbike insurance, and enhanced the additional products and services that we offer.

In 2009, Hastings Insurance Services Limited was bought by its management from Insurance Australia Group (IAG). This presented an exciting opportunity to develop the company into what is now one of the UK's leading insurance providers, whilst maintaining the Hastings commitment to quality and service to ensure long term security for our customers.

Hastings Direct SmartMiles was launched in July 2012, to help young drivers to save money on their car insurance and promote safe driving.